There is a lot of software on the Internet today that you can buy electronically. There are also a lot of people out there that are out to make a quick dollar. Because the Internet today is an unregulated market place full of scam artists and fraudulent schemes it is very difficult to know which software is the right one for you and if the software you are about to buy actually does what they claim. Not only is it difficult to trust the Internet site of the company selling the software, but it is also difficult to trust the people that review the software. For this reason we have compiled a list below of things that we look for when we review a product. This will not only tell you how we gain our trust and
confidence in the products we review and recommend, but will also give you more confidence before deciding on the right product for you.
Customer Support
For us, this is paramount! This proves to us that the company selling the product exists. If they provide responsive timely support through at least emails this shows that the company backs their product and obviously has the size and capacity to have a support team. We always send an email to the customer support team before we review a product to test if we get a response and also how long it took for them to respond. We also investigate the company on the Internet to see if they have had any complaints from any customers. If we get a bad impression then we don't review the product as it is not worth our while and will only hurt our reputation too. If we a disgusted with them, we may add a review to warn people away from them.
No Software Updates
If the software version has not updated in over a year then this can also indicate that someone is out to scam you. A company that is concerned with the quality of their software will update it to fix bugs. With Registry Repairer, Anti-Virus and Anti-Spyware software you should expect regular updates, and even that the software automatically checks for updates at regular intervals.
Money Back Guarantee
All software should offer a 100% money back guarantee. If a company is confident that the software does what they claim then they should offer this. If there is no money back guarantee then don't purchase it. This allows you to purchase products risk free and try them out. We only review products that come with a 100% money back guarantee!
Price
Price is no indication of the quality of the product. Some are well over priced. We always mention if we think the product is over priced for what it does and recommend a similar product that is cheaper.
Registry Repairers
Here are some extra things to look out for with Registry Repairers when using their "Free Scan".
- Mysterious Errors - When the software reports errors that leaves you mystified. If you do not understand the reported errors on a free scan then email them and ask them what they are. Some scam companies report the same errors for each scan.
- Too Many Errors - When the software reports a number of errors so high that you think to yourself, how is it possible that my PC is still running. One product we reviewed claimed we had over 2500 errors on the free scan, but once we purchased the product it only found 60 or so warnings.
- Too Few Errors - The opposite of number 2 above really. When your PC is crashing and you know something is wrong but the free scan doesn't detect anything.
Take a look at Registry Mechanic. This is our number 1 recommended registry cleaner software.
